At cocomango, we are committed to being transparent about how we handle your personal information. This policy outlines what data we collect, how it is used, and your rights as a customer.
Information We Collect
We gather two categories of information when you visit or shop on our website:
Device Information is collected automatically each time you visit our site. This includes details such as your IP address, browser type, time zone, and browsing behaviour, such as the pages you view, the products you explore, and how you navigate through the site. We collect this data using the following technologies:
- Cookies - small data files placed on your device that often carry an anonymous identifier. To learn more about cookies or how to disable them, visit http://www.allaboutcookies.org
- Log Files - records of site activity that capture data including IP addresses, browser types, service providers, and timestamps
- Pixels, Tags & Web Beacons - electronic files that help us understand how visitors interact with our site
Order Information is collected when you make or attempt a purchase. This includes your name, billing and shipping address, contact number, email address, and payment details such as credit card information.
How We Use Your Information
Your Order Information is primarily used to process and fulfil your purchases, this includes handling payments, coordinating delivery, and sending order confirmations and invoices. We also use it to communicate with you, identify potentially fraudulent activity, and where you have opted in, to share relevant updates about our products and offers.
Your Device Information helps us monitor for risk and fraud, and allows us to analyse how customers engage with our site so we can continuously improve your experience.
Behavioural Advertising
We may use your information to deliver targeted advertisements and marketing that we believe may be relevant to you. You can opt out of personalised advertising through the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
You may also opt out of multiple services at once via the Digital Advertising Alliance portal at http://optout.aboutads.info/
For a broader understanding of how targeted advertising works, visit the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Sharing Your Information
We work with select third-party services to operate our store effectively. Our online store is powered by wordpress, their privacy practices can be reviewed at https://www.wordpress.com/legal/privacy. We also use Google Analytics to better understand customer behaviour on our site, Google's privacy policy is available at https://www.google.com/intl/en/policies/privacy. You may opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout
Where required by law, we may also disclose your information in response to legal requests such as subpoenas or search warrants, or to safeguard our legal rights.
Data Retention
We retain your Order Information for as long as necessary to maintain our records. If you would like your data removed, please contact us directly and we will action your request accordingly.
Your Rights
To exercise any of your rights, please get in touch with us at support@cocomango.in
Do Not Track
We do not modify our data collection practices in response to Do Not Track signals sent by your browser.
Policy Updates
This privacy policy may be revised periodically to reflect changes in our practices or to meet operational, legal, or regulatory requirements. We encourage you to check this page from time to time for the most current version.